SPECIALIST JOBS IN BPO COMPANIES INDIA 2016

Responsibilities:

• Empower the workforce: Create, facilitate, and/or revise training materials and documents to equip staff with fundamental skills and knowledge

• Keep management updated: Relay important information in the form of timely and accurate reports
• Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations
• Set the path to success: Oversee new hire, progression, and enhancement training; provide feedback and implement appropriate solutions
• Impact the bottom line: Coach and give feedback to trainees to help them fulfill performance metrics

Qualifications:

Education Requirements: Bachelor’s degree
To succeed in this position, you must:

• Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
• Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
• Have demonstrated leadership skills; be able to take the lead in making improvements and resolving issues
• Be strategic in developing solutions and process improvements

SPECIALIST JOBS IN BPO COMPANIES INDIA 2016

CUSTOMER CARE REPRESENTATIVE – INTERNATIONAL PROCESS (DAY SHIFT)

CUSTOMER CARE REPRESENTATIVE – INTERNATIONAL PROCESS (DAY SHIFT)

Job Code: ICCR3

Job Description:

• Review potential fraudulent listings and users detected by the system, investigate if it is fraudulent per the process and take appropriate action
• Verifying users and resolve claims between users
• Should be able to process multiple emails received from the members

Competency Requirements:

• Good communication skills in English (both verbal and written)
• Basic knowledge of computers and Internet

Shift timings during training: 6:00am to 10:30pm
Willingness to work in 8:00 am – 7:00 pm window (Day Shift)
Working days: 5 days a week - Weekly off: 2 days (Rotational) and not necessarily (Saturday / Sunday)
Work Experience: Freshers / Experienced candidates preferred

Customer care Jobs in India 2016

JOB FAIRS IN CHENNAI 2016 INDIA|PERI INSTITUTE

PERI Institute of Technology (PERI IT) is the proud organiser of the PERI ON Campus Drive 2016 series. The latest drive is being held on 23rd MARCH 2016 at PERI campus, Mannivakkam, Chennai to recruit candidates for Soft Skills Trainer.
Interested students must send your resumes to resumes@peri.ac.in. The subject line of the email should contain the word “Face Academy”.

The campus drive is being held on the 23rd of MARCH 2016. Walk-in registration will open at 8.30 AM and close by 10 AM. Candidates are advised to arrive by 8.30 am to ensure sufficient time for registration.

JOB FAIRS IN CHENNAI 2016 INDIA|PERI INSTITUTE